Privacy Policy
Last Updated: September 1, 2025
Tuning Fork Solutions (“Company,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
If you have any questions about this Policy, please contact us at:
 Email: matt@TuningForkSolutions.com
 Phone: 303-881-5595
1. Information We Collect
We may collect the following types of information when you use our services or visit our website:
- Personal Information: Name, email address, phone number, billing details, and any information you choose to provide through forms, consultations, or account setup. 
- Sensitive Information (Therapeutic Context): If you engage with us for therapeutic or coaching services, you may share information related to your mental, emotional, or physical well-being. This information is treated with strict confidentiality and used only for service delivery. 
- Automatically Collected Information: IP address, browser type, device identifiers, pages visited, and interactions with our website. 
- Cookies and Tracking: We may use cookies and similar technologies to improve user experience, monitor site performance, and support marketing. 
2. How We Use Your Information
We use the collected information to:
- Deliver and improve our services. 
- Communicate with you about appointments, resources, or updates. 
- Process payments and manage accounts. 
- Send newsletters, blog updates, or marketing communications (you may opt out anytime). 
- Maintain website security and monitor usage trends. 
- Fulfill legal, ethical, or contractual obligations. 
3. Confidentiality in Therapeutic Services
Tuning Fork Solutions provides therapeutic and coaching services rooted in trust and confidentiality. Any personal or sensitive information you share is kept private except in circumstances required by law, such as:
- If there is a risk of harm to yourself or others. 
- If there is suspected abuse or neglect of a child, elder, or vulnerable adult. 
- If we are legally compelled by a court order or similar mandate. 
4. How We Share Information
We do not sell, trade, or rent your personal information. We may share information only in the following cases:
- With Service Providers: Trusted third-party vendors (e.g., payment processors, scheduling platforms, or website hosts) who help us operate our business, under confidentiality agreements. 
- Legal Requirements: When disclosure is necessary to comply with the law, enforce our terms, or protect the rights, property, or safety of Tuning Fork Solutions or others. 
5. Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we are committed to safeguarding your data with appropriate technical and organizational measures.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Sensitive client records are maintained in secure systems consistent with professional and legal requirements.
7. Your Privacy Rights
Depending on your location, you may have rights under laws such as the GDPR or CCPA, including the right to:
- Access the personal data we hold about you. 
- Request correction, deletion, or restriction of your data. 
- Opt out of receiving marketing communications. 
- Withdraw consent where applicable. 
To exercise these rights, please contact us at matt@TuningForkSolutions.com.
8. Third-Party Links
Our website may link to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.
9. Children’s Privacy
Our services are not directed toward individuals under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The “Last Updated” date at the top of this page will be revised accordingly. Continued use of our services after changes are posted constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Tuning Fork Solutions
 Email: matt@TuningForkSolutions.com
 Phone: 303-881-5595
 Physical Address:  Boulder, CO 80304
